Nova Health Clinic FAQ

“I had elbow pain so visited two places for the treatment which didn’t work and was getting worth to the point that I had difficulty holding a book in my left hand. One of my colleagues referred me to Nova Health Clinic. I approached the Clinic the Chiropractor quickly assessed my arm and elbow advising that he could help. His treatment of electroacupuncture and ART massage quickly repaired my hopeless situation after about 6 treatments.”

“Very pleased with the Treatments that I have received”

“Just a quick note to thank the doctors and staff at the Nova Health Clinic, I recently completed my physiotherapy treatments. I was referred to your services by my friend and I am thanks full that she did so. The welcome I received on the phone and upon my first visit, the staff were informative, friendly, keenly interested in my situation, and the doctor was to the point, very informative, and provided me with a great deal of confidence moving forward. If I experience any joints and muscles pain again, you will be the first place I call, and you can be assured that I am recommending your services to all my friends.”

“You guys were great. Very professional and friendly. Thanks!!!”

“My Massage therapy sessions were very professional/personalized/effective. I’ve been to many different massage therapists and she exceeded my expectations.”


No. All registered Physiotherapists are primary care practitioners and are therefore qualified to assess and treat any individual without a referral from a physician. The Physiotherapist may then refer the client to a physician if they feel a medical opinion is required. Physiotherapists at the Nova Health Clinic routinely communicate with clients’ doctors on a regular basis to ensure the highest quality of care for each person.
The only time a doctor’s referral may be required is if your insurance provider requests one.
Yes you can come to our Clinic. All our Practitioners are Licensed and Registered with Ontario Regulations and Authorities for their practice. They are well experienced so you can be assured of receiving only top-quality care from our therapists
Is chiropractic treatment similar to physiotherapy treatment?
Based on my discussions with practitioners and patients who have received both treatments, it appears as if treatments can often be quite similar within both clinical environments.
Does the WSIB (Workplace Safety & Insurance Board) cover chiropractic services?
Pending the WSIB approves the claim for chiropractic care, the answer to this question is yes.
Do I need a referral from an MD in order to see a chiropractor?
Chiropractic is a primary contact health care profession. Chiropractors along with medical doctors, dentists, psychologists, and optometrists have the legislated right and obligation to communicate a diagnosis and to use the title doctor. If a chiropractor diagnoses a problem that would be better treated by another healthcare professional, he or she will make an appropriate referral.
Are massage treatments better with heavy or light pressure?
Certain massage approaches are more effective than others depending on the specific conditions being treated. Very often a client will request heavy and deep pressure when usually the problem presented is more superficial. It is the top or outer layers of muscle that are adhesed and require treatment. Once they’ve been addressed, the underlying layer is easier to reach.
Is massage therapy covered under OHIP?
 Massage therapy is governed under the RHPA but unfortunately, OHIP doesn’t pay for massage treatments. Most extended health care plans will cover treatments.
How does acupuncture work?
The main purpose of acupuncture is to restore the energetic balance of the body, which is believed to impart overall health. By inserting fine needles into specific points along your body, the energy flow is restored therefore restoring health.
Is acupuncture safe?
 Acupuncture is safe and effective when performed by a trained professional. Licensed practitioners use sterilized, disposable needles to prevent any risk of communicable diseases.
Does acupuncture hurt?
Unlike hypodermic needles, acupuncture needles are solid hair-thin, and they are not designed to cut the skin. They are also inserted to much more shallow levels than hypodermic needles, generally no more than a half-inch to an inch depending on the type of treatment being delivered.